Reviews

Star Rating:

***** Dependable Glass & Screens LLC is rated 5.0 out of 5 stars, based on 38 reviews!

  • *****

    They repaired and replaced over a dozen windows in our home that other companies said couldn't be done at a reasonable price. I highly recommend this company.

  • *****

    Nice group of people and motivated to please customers.

  • *****

    Quoted me a price that was $1 less than my deductible to replace a front windshield, but completely neglected to include in the price the cost of calibrating the windshield for all the whistles and bells that the Jeep Cherokee that I own has. What were they going to just tell me after the fact that I still owed another $500 for calibration of the window, incredibly misleading or ignorant at best

  • *****

    Dependable and friendly. Did a good job and came to the house at their estimated time.

  • *****

    Called and talked to Cindy. Great conversation with information and a plan. Cindy Called 1 week later. Glass was in. Could they come out the next day. Yes, please. 2 guys came out at approximately the planned time. They were done and gone PDQ! Fast, efficient and Dependable. Truly 5 star service.

  • *****

    The gentleman that came out to the house and replaced. The window was very good. When I called into the office to pay they where very helpful, everyone that I have dealt with in this company has been very professional. I will recommend them to family and friends.

  • *****

    Second time they’ve replaced glass for me. They are great to do business with. Friendly quick, and professional, great communications and great prices.

  • *****

    Kyle and Daniel installed a new window at our home today. They did a great job and were very profesional. They were quck and neat and polite

  • *****

    Jim the owner is great guy does solid work. I called and got a honest and fair quote for two broken windows within a day. After thinking it over I let Jim know that he was he man I wanted for the job. He came out a couples days later and did a great quality job on the windows. Very impress with him and his work. Don't waste your with other local glass company with long wait times or won't return your calls, give Jim a call and he will take care of what you need.

  • *****

    Use them to replace 4 big windows . Price and work outstanding , would recommend highly for any replacement window repairs , thanks dependable!!!

  • *****

    Awesome service the best! Don't waste your time by calling other companies. This company is efficient, puntual and awesome!

  • *****

    Great job, fast service, best glass shop in Washington. With a smile too. Will definitely return if I need any glass work. They definitely got my buisness from now on. ....
    The lady in the office was informant and happy. The workers joked and was fun to deal with.
    Would most definitely recommend this shop to friends ,neighbors, and anyone needing doors,Windows or any type glass work done.

  • *****

    Had 3 screens made and a new mirror installed in bathroom. Jim did a very good efficient job. Highly recommend!

  • *****

    Excellent and dependsble

  • *****

    Not only professional quick service, but the most wonderful people ever!!

  • *****

    Honest and friendly fair priced

  • *****

    They're not kidding when they say "Dependable". You can depend on them to do the job right, to do it so fast it'll make your head spin, and to charge a price more reasonable than you can find anywhere. They really live up to their name!

  • *****

    This place will be my go to from now on. Others put my small order in need as a small priority. Thanks to the crew here I could have had a small sheet of glass cut without a hassle. Nice and friendly. Thanks again to your staff for giving me the chance to squeeze my order in your busy schedule.

  • *****

    I logged a ticket last night, received a call this morning, and a technician came out this afternoon to look at our sliding glass door, which was installed incorrectly by our contractor. The technician looked at the installation, made an immediate fix, and didn't charge a dime!

    We will definitely use Dependable Glass next time we have any glass need.

  • *****

    This place will be my go to from now on. Others put my small order in need as a small priority. Thanks to the crew here I could have had a small sheet of glass cut without a hassle. Nice and friendly. Thanks again to your staff for giving me the chance to squeeze my order in your busy schedule.

  • *****

    I did a review with one star and it wasn't published. They came out and took measurements for screens and never came back. I went in and they said stuff was on order. They don't do windows. I have windows for my house that need installing and they said they don't do that anymore.

  • *****

    They're not kidding when they say "Dependable". You can depend on them to do the job right, to do it so fast it'll make your head spin, and to charge a price more reasonable than you can find anywhere. They really live up to their name!

  • *****

    Honest and friendly fair priced

  • *****

    Not only professional quick service, but the most wonderful people ever!!

  • *****

    Excellent and dependsble

  • *****

    Had 3 screens made and a new mirror installed in bathroom. Jim did a very good efficient job. Highly recommend!

  • *****

    Jim the owner is great guy does solid work. I called and got a honest and fair quote for two broken windows within a day. After thinking it over I let Jim know that he was he man I wanted for the job. He came out a couples days later and did a great quality job on the windows. Very impress with him and his work. Don't waste your with other local glass company with long wait times or won't return your calls, give Jim a call and he will take care of what you need.

  • *****

    Use them to replace 4 big windows . Price and work outstanding , would recommend highly for any replacement window repairs , thanks dependable!!!

  • *****

    Awesome service the best! Don't waste your time by calling other companies. This company is efficient, puntual and awesome!

  • *****

    Great job, fast service, best glass shop in Washington. With a smile too. Will definitely return if I need any glass work. They definitely got my buisness from now on. ....
    The lady in the office was informant and happy. The workers joked and was fun to deal with.
    Would most definitely recommend this shop to friends ,neighbors, and anyone needing doors,Windows or any type glass work done.

  • *****

    We would highly recommend Dependable Glass! Had worked with Glass Doctor in another town and had very good experience with them so of course called them again for big bathroom glass project. It’s been two months and still haven’t heard from them. So happy we called Dependable, prompt, polite, fair price and great installation! And, we’re buying locally!

  • *****

    Had some windows that were growing mold between the panes, and another that looked like it was raining between the panes. Called around, felt best about Dependable Glass. They came out, gave a bid, and were able to start the work fairly soon. Now we can see out of our nice new clear windows. We think they did a great job.
    (From Ken and Karin, part timers at Ocean Shores)

  • *****

    I do not usually do reviews but this company was exceptional!!!! I sold my home and needed 2 failed windows replaced...I called The Glass Doctor and Dependable Glass....my experience with these 2 companies could not have been any different....not only did Dependable show up immediately to give me an estimate but their bid was $250 VS over $600 for the same exact thing!!!!! Dependable customer service was amazing through the whole process I can't say enough about this company...spread the word because they truly deserve it.

  • *****

    Awesome service the best! Don't waste your time by calling other companies. This company is efficient, puntual and awesome!

  • *****

    I have had Dependable Glass do many Windows both for my home and for my business. I would highly recommend them, their prices are so reasonable, the service excellent and they a very quick. I'm so impressed!

  • *****

    lynn Lynn
    Jul 25, 2017
    Use them to replace 4 big windows . Price and work outstanding , would recommend highly for any replacement window repairs , thanks dependable!!!

  • *****

    Scott Malidore
    Jun 2, 2017
    Jim the owner is great guy does solid work. I called and got a honest and fair quote for two broken windows within a day. After thinking it over I let Jim know that he was he man I wanted for the job. He came out a couples days later and did a great quality job on the windows. Very impress with him and his work. Don't waste your with other local glass company with long wait times or won't return your calls, give Jim a call and he will take care of what you need.

  • *****

    By Chris
    June 14, 2017
    Replaced a window that was a rather difficult job to complete. Wished I had contacted him sooner to replace other windows that were not done nearly as well. Very professional, excellent work, fair price, responsive and timely.